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Can I change the shipping address for my order?We will be happy to change the shipping address for you order! Please email our Customer Care team at email@example.com or call us at +91 8271027777 with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.
Can I modify my order after I’ve placed it?No, unfortunately we cannot modify orders once they have been placed. All sales are final. So sorry for any inconvenience!
Can I cancel my order after I’ve placed it?Unfortunately, no. Once an order is placed, you are unable to cancel or modify the order. All sales are final. So sorry for any inconvenience!
I received the wrong item.If you receive an incorrect order, we are so sorry for the mix up! Please contact our Customer Care team within 14 days of delivery with your order number and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with the stamped initial visible, a picture of the incorrect product, with a picture of the bottom/side label of the product so we can see the 4-digit lot number We'll get back to you ASAP!
How can I pay for my order?We accept all major credit cards, debit cards, UPI, Netbanking, Wallet as well as Cash on Delivery
Return PolicyUnfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Rama Hardware reserves the right to refuse any returns at any time. If you wish to cancel an order prior to shipping, or have any questions, please contact our Customer Care team.
Have questions about our services? We're Here to Help
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